How to order AliExpress collection points

For those of us who are not typically at home, the fact that we have the option of picking up our order at an AliExpress delivery point is a relief.
This service has been operational for some time, but the platform continues to provide an overview of it, and there are numerous instances in which we do not have a complete understanding of how it is utilized. Does it take place? Well, you need not be concerned since we will provide you with all the information in this article.


How to choose a « pickup point » in AliExpress

To begin, it is important to keep in mind that this service is only accessible for orders that are shipped using “Alexpress Standard Shipping,” and at the present time, it is only available for Spain.
It appears that this rule has been made more flexible, so now you simply need to comply with all things that have “AleExpress Standard Shipping” shipping. This is in contrast to the previous rule, which stated that your purchase could not exceed 22 euros or come from separate merchants.
Are there no collection points accessible for the items that are designated with the Choice Delivery option? Unfortunately, the answer is no, and if we do decide to select a collection location, it is a source of great frustration for us. This is due to the fact that on the platform, there are fewer and fewer shipments that are shipped using “AleExpress Standard Shipping,” while there are more shipments that are shipped using Choice.


Steps to follow

The process is fairly straightforward: when you are making a payment, all you need to do is select “collection point,” and the location that is most convenient for you will be allocated automatically based on the address that you typically use for delivery. There is no need to be concerned if you might want to select a different option because it is feasible to switch it out for another. What do you think?

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How to modify the collection point

You have the option of selecting a different delivery point that offers a longer customer service schedule, picking it up in a different neighborhood, or picking it up in a different section of your typical location. You may do any of these things by clicking on the delivery address and scanning the map. Pick a different location for the collection, and then click the “Ship to this address” button.

Delivery times do not change

Choosing a collection point does not impact the delivery time: if your goods has the shipment with « AliExpress Standard Shipping » you will continue to receive your order in roughly two or three weeks at most. In spite of this, we are able to shorten the procedure and pick up the package on the same day that it is available at the delivery point if we prevent unsuccessful delivery attempts that are unsuccessful because they do not find us at home.


You will receive an email when your order is ready to pick up

When you are about to arrive at the collecting site, the courier business that is responsible for distributing your order will often send you a notification through their system. On the other hand, in order to avoid any confusion or misunderstanding, it is strongly suggested that you check the package tracking information provided by AliExpress (click here).
Use tracking software, such as Postal Ninja or 17TRACK, that provide you with detailed information regarding the changes that have occurred to the status of your order.
“Ah!” If you have selected a collecting point that includes lockers, you will find a personal identification number (PIN) code next to the email that confirms your presence. This PIN code is required in order to open the box office.


Why can’t I choose a pickup point?

Do you ever find yourself in a situation where you fulfill all of the prerequisites to be able to select a delivery point, but this service is still not available while you are making a payment? Now, it is important to keep in mind that there are not all sites that have collection points available. Furthermore, if you reside in a town that is either medium or small in size, it is highly likely that you do not have access to collection sites.
Considering that at the moment we are able to locate “Pack Points” or “trackers” all over Spain, even in the most little municipalities, we do not have a very good understanding of why this is the case.

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If you do not have a collection site in the immediate vicinity, let’s have a look at what you can do.


Can I receive my orders directly at Correos?

No, it is not feasible to simply input the address of your local office in order to receive your shipment there without it first going via your address. In Correos España, this particular option is not considered valid, and if you choose to use it, you run the danger of having your package sent back to China.
Following that, however, we are going to present you with additional alternative choices that might be of assistance to you.


CityPaq Post: how does it work?

Correos España has erected CityPaq lockers in many locations, including stations, supermarkets, retail centers, petrol stations, and even neighboring towns. These lockers are considered to be a form of storage space.
Following the completion of the CityPaq registration process, all that is required of you is to link a box office to your account. Its functioning is quite straightforward. The address of your affiliated box office is the one that you are required to enter in AliExpress as the shipping address. In this manner, when the courier delivers your item to the box office, you will receive a text message containing a code. In order to access the package, you will simply need to input the code provided to you at the box office. You are also able to pick up your box at any time of the day, and there is no additional charge for doing so.
Not only can you use CityPaq to receive shipments that are processed by Correos (like AliExpress Standard Shipping), but you can also use it to accept orders from other private carriers (like UPS, DHL, EMS, and so on).
This strategy appears to work quite well for packages that are being shipped via certified shipping, but it does not appear to function as well for regular shipments. Because of a mistake made by the Postal Service, several consumers have reported that their packages that do not have a tracking number are sent back to China. In the event that this occurs to you, it is highly recommended that you file a claim directly with Correos considering that AliExpress will not be responsible for the return of the shipment.


Post office box

In the event that you possess a post office box, you have the option of utilizing it as an AliExpress delivery address.
The CityPaq post offices are located in the same post offices as the CityPaq post offices, but the former are smaller than the latter. In the event that your package does not fit, they will leave you a notification which instructs you to retrieve it from the same counter in your local office.
It is not very practical to employ this technique if you solely want to use it to collect orders from AliExpress because, unlike CityPaq, this way does have a monthly cost.


AliExpress Collection Points in Mexico, Chile…

In addition, there are currently no collection stations accessible for AliExpress in Latin American countries right now.
Not only are there postal boxes of the CityPaq variety, but there are also post office boxes that you can utilize to receive your shipment.
In the case of Chile (Correos) and Peru (Urbano and Serpost), they do provide the opportunity for you to directly enter the address of your local office in order to pick up your package. This eliminates the need for the postman to go through your home, which is something that we find to be quite convenient.



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Conclusion: AliExpress should bet more on collection points

Without a doubt, one of the issues that has not yet been resolved by AliExpress is the need to significantly enhance the service of collection points. This is something that a big number of customers have been requesting for a considerable amount of time. It is important to keep in mind that delivery companies like Ecoscooting and Paack, which are currently among the most important ones responsible for distributing orders for Choice, have received a great number of complaints regarding the quality of their delivery service. This is primarily due to the fact that these companies do not have delegations in the majority of cities where they can pick up our order in the event that they would not find us at home.
This results in concerns, indignation, and requests to be sent back to China because they were unable to surrender despite their best efforts. This issue might be readily resolved by utilizing the alternative of collecting stations, such as those offered by Shein in any municipality, which would result in a significant improvement in the quality of service.

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