“CreateDXGIFactory2 procedure entry point not found” – how to solve the problem

Here is a detailed guide on how to solve the

“CreateDXGIFactory2 procedure entry point not found” issue:

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Solving the “CreateDXGIFactory2

Procedure Entry Point Not Found” Error

Encountering the “CreateDXGIFactory2 procedure entry point not found” error can be frustrating, especially when it prevents you from running your favourite applications or games.

This error is often related to issues with DirectX, a collection of APIs used for handling tasks related to multimedia, especially game programming and video, on Microsoft platforms. In this article, we will delve into the causes of this error and provide comprehensive steps to resolve it.

Understanding the Error

The “CreateDXGIFactory2 procedure entry point not found” error typically indicates that a specific function entry point,

`CreateDXGIFactory2`, could not be located in the DirectX library (specifically, `dxgi.dll`).

This issue can arise due to several reasons:

Outdated DirectX Version:

The function might not be present in older versions of DirectX.

Graphics Driver Issues:

Outdated or incompatible graphics drivers can trigger the error.

Windows Update Issues:

Missing or incomplete Windows updates might cause compatibility issues.

word image 18221 3Step-by-Step Solutions

1. Update DirectX

Updating DirectX to the latest version can resolve many issues related to missing or outdated functions.Updating DirectX to the latest version can

resolve numerous issues related to missing or outdated functions in applications and games. DirectX is a suite of multimedia technologies required for many Windows games and applications to run properly. By ensuring you have the latest version, you can take advantage of improvements in performance, compatibility, and security.

Newer versions of DirectX often include optimizations and support for the latest hardware, ensuring smoother graphics rendering, faster processing, and better overall system stability. Regular updates also address bugs and vulnerabilities, providing a more secure environment for your system. Therefore, keeping DirectX up-to-date is essential for an optimal user experience, particularly for gaming and graphic-intensive tasks.

Download the DirectX End-User Runtime Web Installer:

    • Visit the official Microsoft DirectX download page.
    • Download the DirectX End-User Runtime Web Installer.

Install DirectX:

    • Run the downloaded installer.
    • Follow the on-screen instructions to complete the installation.

Restart Your Computer:

    • After installation, restart your computer to apply the changes.

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2. Update Graphics Drivers

Outdated or incompatible graphics drivers can cause the error. Updating your drivers to the latest version can help.

Identify Your Graphics Card:

    • Press `Win + R`, type `dxdiag`, and press `Enter`.
    • Navigate to the `Display` tab to identify your graphics card model.

Download the Latest Drivers:

    • Download the appropriate driver package.

Install the Drivers:

    • Run the downloaded driver installer.
    • Follow the on-screen instructions to complete the installation.

Restart Your Computer:

    • Restart your computer to apply the changes.

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Running the System File Checker (SFC) and the Deployment Imaging Service and Management Tool (DISM) can repair these files.

Run the System File Checker (SFC):

    • Open Command Prompt as an administrator.
    • Type `sfc /scannow` and press `Enter`.

Run the Deployment Imaging Service and Management Tool (DISM):

    • Open Command Prompt as an administrator.
    • Type `DISM /Online /Cleanup-Image /RestoreHealth` and press

`Enter`.

Restart Your Computer:

    • After running these tools, restart your computer.

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Install Windows Updates

Missing or incomplete Windows updates can cause compatibility issues leading to the error.

Check for Windows Updates:

    • Press `Win + I` to open Settings.
    • Navigate to `Update & Security > Windows Update`.
    • Click `Check for updates`.

Install Available Updates:

    • If updates are available, click `Download and install`.
    • Follow the on-screen instructions to complete the installation.

Restart Your Computer:

    • Restart your computer to apply the updates.

5. Reinstall Affected Application

If the error persists, reinstalling the application that triggers the error can help resolve the issue. This process involves uninstalling the application first, which removes all associated files and settings that might be causing the problem. After the uninstallation is complete, you can then reinstall the application from a reliable source, such as the official app store or the developer’s website.

This ensures that you get the latest version of the application, which may include bug fixes and updates that address the error. Additionally, reinstalling can reset any corrupted files or misconfigurations that were present in the previous installation, providing a fresh start for the application to function correctly.

Uninstall the Application:

    • Press `Win + I` to open Settings.
    • Navigate to `Apps`.
    • Locate the application in the list and click `Uninstall`.
    • Follow the on-screen instructions to complete the uninstallation.

Restart Your Computer:

    • Restart your computer to apply the changes.

Advanced Troubleshooting

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6. Use the DirectX Diagnostic Tool

The DirectX Diagnostic Tool (dxdiag) is a utility that provides detailed information about the DirectX components and drivers installed on your system. It is particularly useful for diagnosing and troubleshooting issues related to multimedia, including graphics, sound, and input devices.

By running dxdiag, users can generate a comprehensive report that includes information about the system’s hardware configuration, DirectX version, display drivers, audio drivers, and input devices.

This report can help identify compatibility problems, outdated drivers, or hardware failures. Additionally, dxdiag allows users to run basic tests to verify the functionality of DirectX features, ensuring that games and other multimedia applications run smoothly.

Open the DirectX Diagnostic Tool:

    • Press `Win + R`, type `dxdiag`, and press `Enter`.

Check for Issues:

    • Review the information on each tab (System, Display, Sound, Input).
    • Look for any warnings or errors.

Save the Information:

    • Click `Save All Information` to save a report.
    • Review the report for any issues related to DirectX.

7. Manually Register the `dxgi.dll` File

If the `dxgi.dll` file is missing or unregistered, manually registering it can often resolve related errors. This dynamic-link library file is crucial for running applications that use DirectX, a collection of APIs designed for handling tasks related to multimedia, especially game programming and video. When `dxgi.dll` is missing or unregistered, you might experience errors or crashes while trying to run certain applications or games.

Locate the `dxgi.dll` File:

    • The file is typically located in the `C:\Windows\System32` directory.

Open Command Prompt as Administrator:

    • Press `Win + X` and select `Command Prompt (Admin)` or

`Windows PowerShell (Admin)`.

Register the `dxgi.dll` File:

    • Type `regsvr32 dxgi.dll` and press `Enter`.

Restart Your Computer:

    • Restart your computer to apply the changes.

If the problem persists after following these steps, consider reinstalling DirectX. Additionally, running a system file checker scan (using the `sfc

/scannow` command) can help repair any corrupted system files that might be causing the issue. If you continue to encounter problems, it might be worth seeking further technical support or exploring other troubleshooting steps specific to your system and the application you’re trying to run.

In Conclusion , The “CreateDXGIFactory2 procedure entry point not found” error can be resolved through a series of steps including updating DirectX, updating graphics drivers, running system file checks, installing Windows updates, and reinstalling affected applications. By following these steps, you can troubleshoot and fix the error, allowing your applications and games to run smoothly.

If the problem persists after trying all these solutions, it may be beneficial to seek further assistance from technical support forums or consider contacting Microsoft support for more specialised help.

By following these steps and understanding the underlying causes, you should be able to resolve the “CreateDXGIFactory2 procedure entry point not found” error effectively.

 

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