When in the process of installing Diablo Immortal the game writes that the device is incompatible with the version, then most likely, this smartphone is not to blame and this is just a bug.
Blizzard have already confirmed the existence (sort of) and promised to fix it with the next update. So, it seems, we should just wait for it.
Or as an alternative, play for the time being on the computer and / or install the game on any other suitable smartphone (about this see below), which currently works with a mobile Diablo Immortal without bugs.
As a reminder, if you play the game from one Battle.net account, all progress on all platforms is automatically saved online.
What Smartphone Can I Use To Play Diablo Immortal Without A “Device Incompatible” Error?
As for this specific question, we can answer the following so far: at the time of publishing this post mentioned problem (ie, “device is not compatible with this version”), judging by feedback on the official forum Blizzard, mainly affected smartphones with Exynos processor.
And this, as we know, mostly Samsung Galaxy models, in particular:
- Galaxy A12
- Galaxy A13
- Galaxy A21s
- Galaxy A51 5G
- Galaxy A Quantum
- Galaxy F12
- Galaxy F62
- Galaxy M12
- Galaxy M13
- Galaxy M62
- Galaxy Note10
- Galaxy Note10 5G
- Galaxy Note10+
- Galaxy Note10+ 5G
- Galaxy S10e
- Galaxy S10
- Galaxy S10+
- Galaxy S10 5G
- Galaxy XCover 5
That’s if you’re more or less specific. But that’s not all. Judging by the complaints of users there, on the same forum Blizzard, the problem with compatibility occurs with smartphones of other brands. Therefore, again, if we observe this error, we will have to wait for the next update.
Which Smartphone Can Play Diablo Immortal?
This is a little easier. In the sense of having reliable information. Let’s say right away that this game requires a more or less new smartphone, but not necessarily the flagship level.
Plus, Diablo Immortal initially provides a large set of graphics settings, thanks to what the game if you want you can play on a device called the average level. Provided, of course, that it meets the minimum system requirements of the game.
As for the latter, according to the official information for users wishing to take part in the official testing program Diablo Immortal Technical Alpha:
Minimum Requirements For Android Os Devices:
CPU – Snapdragon 660 / Exynos 9611 et al;
GPU – Adreno 512 / Mali-G62 MP3 and so on;
RAM – 2GB and more;
OS version: starting from Android 5.0 (Lollipop).
Minimum Requirements For Ios-Based Devices:
iPhone 6s and following;
iOS version: starting from iOS 11.
As you can see, the “minimum” is very moderate. However, it is not quite clear how long these requirements will remain. Because the developer has already warned that as the game improves, “software changes may lead to a change in system requirements in the future.