Check the steps to follow when you encounter the message “Error on Instagram: we were unable to complete your request”.
Have you ever encountered the error screen on Instagram: we were unable to complete your application? Don’t be alarmed, this kind of failures are inevitable and all regular users have sooner or later encountered that alert message on our mobile. In this article we will offer some possible solutions to be able to use the application again without any problem.
The first thing we have to do if we see the message “we could not complete your application on Instagram” is to check that our connection is working properly, either through wifi or data. It is also advisable to check if we have the latest Instagram update installed on our mobile or tablet, as previous versions may begin to present failures.
After having done these checks, if the problem persists, we will have to go to ‘Settings’ on our phone and in ‘Apps and notifications’ choose Instagram. We will click on ‘Storage’ and clear the cache and data. This way, the error should stop appearing the next time we log in. Another possible solution would be to uninstall and reinstall Instagram again.
Table of Contents
There Was A Problem With Your Application On Instagram 2021
Another annoying message that users may encounter is “there has been a problem with your application on Instagram 2021”. Again, the steps above can help you stop this alert from appearing and you can use the application normally, but it never hurts to consider other alternatives.
It is time then to check if Instagram is working properly or it is a problem of our mobile. To be sure, access Instagram through a different device or from a web browser. If you do not encounter any problems, you may have to restart your mobile, although if you also have difficulties accessing from the browser, the source of the failure may be in Instagram itself.
A simple way to see if other users are facing the same problem is to access the DownDetector website and check if there are more people reporting problems on Instagram. If there is no more than a small group of people reporting it, we can rule out that it is a generalized crash.
There Was A Problem Saving Your Instagram Profile
When making changes to our profile it is also possible to encounter the message “there was a problem saving your Instagram profile”. In this case, the reason may be because you have included some term vetoed by the social network in your profile, such as links asking your followers to add another service. If it is not for this reason, it may be something temporary.
This failure is quite common, so you should not have too much trouble to fix it and return to use the app normally. It is important that we also make sure in this scenario that we are using the latest version of Instagram so that its operation is adequate, as well as cleaning the cache and data. In this way, the application can correct the error that was hindering its operation.
Given the possibility that the fault is in our device and not so much in the application, a timely restart can always be the ideal solution. After trying these remedies without luck, it is time to uninstall and reinstall Instagram on our mobile. In this way we can have the application completely restarted from scratch and we can log in without any problems. When we encounter these errors, remember that you can report them to Instagram’s technical support, thus helping the developers to detect the problem earlier and, therefore, to fix it in the future.