The application and social network Instagram is the space of choice for all generations when uploading a photo that reflects a great moment, sharing and tagging people in your Instagram stories of a lunch or dinner with friends, or to let people know about a place we are visiting.
Recognized for its beautiful Instagram filters, ‘likes’ and other interactions such as comments, subject to this note. We believe that comments are a way to keep your profile active and your interactions with other users are of great relevance when it comes to positioning yourself for greater reach in networks.
Although this application, which today is part of ‘Meta’, has been announcing improvements and new tools for its users to enhance the user experience, sometimes there is dissatisfaction with the comments and problems to be solved.
Although it does not happen very often, several habitués of this social network have expressed complaints about not being able to see comments on different publications. In favor of Instagram we will say that this is not always the fault of the application, but it may be the responsibility of the users themselves, the connection or your device.
Therefore, in this article we want you to take into account some reasons why you can not view and read comments on posts, videos or photos. So if you are reading this post, pay attention to this compilation of reasons.
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What causes Instagram to hide photo or video comments from you?
There are many reasons why Instagram decides to restrict comments on posts, this is because you have committed some violations and they have decided to take this action. It is possible that Instagram hides comments on posts, it usually does not happen, but in case it starts to do so you should:
If you are with an outdated version it is possible that Instagram hides the comments, as well as other functions do not work or do not run as they should. To update you must:
Download and go to your play store (Android) / app store (iPhone).
In the search engine type ‘Instagram’, there you can verify that you have the latest version, that is to say that if there is an ‘update’ box you will have to do it to not have this kind of problems.
Spam of mentions in the comments
The mentions in the comments may have spam, this means they are messages related to advertising or commercial purposes, which Instagram does not allow, which is why you will not be able to see them no matter how many times you are mentioned.
The user has blocked your comments
This is usually a fairly common reason, especially in accounts, whose users are public figures or celebrities, and do not want to deal with some malicious, discriminatory or offensive comments. But those who do not have a celebrity figure or recognition also choose to do so.
Instagram has millions of users and sometimes there are also plenty of fake profiles that we do not know their intentions and it is better to preserve ourselves from receiving harmful messages. Also, this/these user(s) could have blocked you exclusively, that’s why you cannot see their comments.
Important, Instagram will block and hide messages of a violent nature or that threaten the integrity of its users and inappropriate content. So in some cases you will see some offensive comments on your posts magically disappear.
How to see the comments of other Instagram users without problems?
As we have mentioned comments are important, and sometimes helpful, as we are interested in what others may be saying. It may seem silly to many, but if you want to read a comment you should position yourself below the desired publication and press on ‘view comments’ or directly on the speech bubble icon.
This way you will be able to see the comments on other people’s posts. If you want to do it in your own posts, you can do it in the notifications. Remember that you will not be able to see the comments on other people’s stories, only on yours. However, to see the comments you must take into account the following reasons.
Check your internet connection
If your internet connection is weak, you will hardly be able to access to even open the application, and if you do you will not be able to see the updated comments and likes. The first thing you should do is check if your Wifi or Mobile Data are enabled from the options panel, in case the problem persists you can restart your mobile, sometimes it is necessary.
Check that Instagram servers are not down
If you’ve checked that it’s not your mobile, there is a page that checks the status of a given web page. We recommend ‘it’s down right now?’. This page will provide you with instant and detailed information about those websites that are down or in operation.
On the other hand, one of the most common ways is to check on other applications. It is known that Instagram, Facebook and WhatsApp, today belong to Meta, so when one of them stops working, usually the other two do too.
Finally, Instagram may be failing due to updates or traffic, so do not panic, it is always momentary. We hope the information we have provided has been of great help.