If you are trying to log in to your personal Instagram account, but for some reason you get an ad that says unknown network error. we will leave you with some methods that you can use to fix this inconvenience even when the Instagram app is not responding you can apply these methods as well.
How to fix this Instagram error on your Android or iOS device?
The network error is unknown, it is a warning that the Instagram platform sends to its users at the time of logging in, if you are going through this inconvenience you should not worry as we have already mentioned it is not a big problem and it can be solved in an easy way.
Generally, this inconvenience usually happens due to a bad internet connection on your personal phone. However, it can also be due to a bug in the application or if the cache memory is too full and that’s why it lets us enter the account.
Here are several methods that you can apply if you are going through this problem that although it is not big is very tedious.
Disable and enable your phone’s connections
The first thing we recommend is that if you are using mobile data, it is very likely that the connection is slow and this is the cause of this problem, then turn it off and connect to a wifi network. If you are connected through a wifi network and you get this unknown error message.
Put your phone in airplane mode for a few seconds and then turn it off again, just scroll down the notification bar and click on the airplane icon. Once you deactivate it, the phone will reconnect and if the connection is good, you will most likely not get any ads.
Clearing the cache and application data
Deleting the cache memory of an application, many times is the solution to the problems, since this is filling up and we do not realize that it can be the cause of this small inconvenience, to delete the cache memory is very simple if it is a phone with Android operating system.
You must go to the settings, once there select the option that says applications, then you can see all the applications that are downloaded on your device, select the Instagram here you will see details of the application as its weight and version just go to the bottom and click on clear cache.
If you have an iPhone to clear the cache of Instagram is very similar to Android, just go to settings, then click where it says General, then you must go to the storage of your phone, at the bottom you will see the applications you have downloaded along with its weight, select the Instagram application and then delete cache.
Ready with this you have just done now the application will be as newly installed you just have to log in with username and password.
Update or reinstall Instagram
If you checked that your internet connection is good and you opened other applications such as Facebook and they load normally, and still in Instagram you still get the unknown network warning. It may be due to a malfunction of the application, either because you have a long time without updating it and you have a very old version which prevents you from entering it.
That is why we recommend that you go to the official store of your phone either the Play Store or the App Store, once there type in the search bar Instagram if you see a button that says update just click on it, and automatically the update is downloaded in a few seconds.
If you do not see that button then try uninstalling and reinstalling the instagram application and now when you enter them you will do it without any inconvenience.
Restart your mobile
How many times just restarting our device has helped us to get out of small inconveniences, if it still continues with that annoying ad that says unknown network error, then try restarting your phone as you usually do, to do this press the lock button for 10 seconds and then press the option that says restart.
How to know if Instagram is down when you can’t fix the unknown network error?
Finally, it could happen that Instagram is experiencing a temporary crash. In this case, you should visit the resource to check if Instagram is down.
One of the easiest ways to find out is to use a website such as ‘It’s Down Right Now which periodically checks the status of the site. On this website, you will see the name, URL, response time and status of Instagram. The page is operational if the word UP is displayed in green with the caption Instagram is UP and accessible.
Below this data on the page, there will be a series of blue bars with response times, the lower they are, the better the service. If no bars appear, Instagram is disabled and you will know you are back to normal when a blue bar of any size appears again.