After changing your phone provider on your home line, you have successfully connected all your devices to the Wi-Fi network generated by the router provided by the new provider. Unfortunately, however, you didn’t have the same luck when you tried to do it with Google Home since you didn’t find the right option to change the network to which Google’s smart device is connected.
If that’s the case, let me tell you that you happened to be in the right place at the right time! In the next paragraphs of this tutorial, in fact, I’ll explain how to change WiFi to Google Home providing you with all the necessary information to succeed in your intent. In addition to the detailed procedure to disassociate the device from the “old” Wi-Fi network and start a new configuration, you will also find instructions to reset Google Home in case of problems.
If that’s what you really wanted to know, let’s not waste any more precious time and get to the heart of this tutorial. Make yourself comfortable, take your time and dedicate yourself to reading the next few lines. By doing so, I assure you that you’ll be able to change the network associated with your Google Home without experiencing any kind of problem. Enjoy reading and good luck with everything!
Table of Contents
How to change WiFi Google Home
The procedure to change WiFi to Google Home is quick and easy. All you have to do is launch the Google Home app for Android or iOS/iPadOS, go to the settings of the device you’re interested in and select the new Wi-Fi network to connect it to.
To proceed, take your smartphone or tablet, launch the Google Home app (the same one you used to configure Google Home) and, if you’ve configured multiple homes, make sure you’ve selected the one you’re interested in. If not, click on the name of the house displayed at the top and select the one in which there is the Google Home for which you want to change Wi-Fi from the menu that appears.
Then, locate the room where you have installed Google Home and tap on the name associated with the device in question. In the new screen that appears, click on the gear wheel icon in the upper right corner, select the Device information option from the menu that appears and, in the Wi-Fi section, tap on the name of the Wi-Fi network to which your Google Home is currently connected.
On the Wi-Fi Settings screen, tap on the Delete this network and Delete Wi-Fi network buttons and wait a few moments for your Google Home to be disconnected from the Wi-Fi network it is currently connected to.
At this point, you need to start setting up Google Home as if it were a new device. First, make sure that the phone/tablet you are using to configure Google Home is connected to the Wi-Fi network to which you want to connect the Google Home smart speaker.
Once this is done, launch the Google Home app again and, in its main screen, tap on the + button in the upper left corner. Then, select the Configure device option visible next to the Add to Home item, tap on the New devices option, select the home you are interested in from the ones visible in the Choose a home screen and tap on the Next button to start scanning for devices to be configured.
As soon as your Google Home is detected (you will see the message Device found: Google Home on the screen), press the Next button again, to connect the device in question with the smartphone/tablet you are using for the configuration. If everything went well, the Google Home you are setting up should make a sound, while in the Google Home app you should see the message Did you hear the sound?: press the Yes button to indicate that you heard the sound emitted by the device.
At this point, all you have to do is follow the on-screen instructions to complete the configuration of Google Home and connect it to your Wi-Fi network. Then, click on OK, select the room where the device is installed and, in the Choose Wi-Fi network screen, place a checkmark next to the network you want to connect to.
The message Connected will confirm that you have successfully connected Google Home to the previously selected network. After that, you should see the Confirm your preferences screen and, by pressing the Confirm button, you can complete the configuration of the device keeping the “old” preferences and settings.
If, instead, you want to proceed with a new configuration, select the option Configure as new and follow the directions shown on the screen to complete the configuration, activating the settings and services of your interest (e.g. you can connect Spotify to Google Home).
In case of problems
If you’ve followed the steps I’ve given you in the previous paragraphs, you should be able to switch Wi-Fi to Google Home.
If not, when you delete the network associated with the device, you see the message Unable to communicate with the device [device name], you need to reset Google Home. In this case, the procedure varies depending on the model you have.
- Google Home: press and hold the microphone button (the crossed-out microphone icon) located on the back of the device for about 15 seconds, until the voice assistant confirms that you are resetting the device.
- Google Nest Mini: after disabling the device’s microphone via the microphone button, press and hold for about 15 seconds on the top of the Nest Mini (where the LEDs are located) until a sound confirms that you are starting to reset the device.
- Google Home Mini: press for about 15 seconds the reset button located at the power cord on the bottom of the device.
- Google Nest Audio: first, turn off the microphone using the switch on the back of the device. After that, press for about 15 seconds on the center at the top front of the device.
- Google Nest Hub: press for about 10 seconds both volume buttons on the back of the device, until the voice assistant will confirm the reset.
After restoring your Google Home to factory settings, all you have to do is launch the Google Home app on your smartphone or tablet, press the + button in the upper left corner and select the New Device option, to re-detect Google Home and start the configuration process, as I indicated in the previous lines of this guide.
If even doing this you are not able to change the Wi-Fi network to Google Home, I suggest you contact Google’s customer service and ask for assistance. To do this, launch the Google Home app, tap on the photo associated with your Google account, in the upper right corner, select the Help option from the menu that opens and, in the new screen that appears, tap on the Speaker and display item.
In the Support section, tap on the Contact us option, select Google Home in the Select your product family drop-down menu and describe your issue in the Indicate the problem you need support for field.
After that, tap the Next Step button twice in a row and in the Contact Options section, select one of the available options from Get a Call, Call Us, Facebook and Twitter to get in touch with a live Google operator.