What to do if the bot in Telegram does not respond? Is it possible to fix the problem yourself, is there a special support service for this kind of questions? Let’s find out together!
Bad Internet
The first reason why bots in Telegram do not work – the Internet connection is not stable, breaks, works too slowly. The messenger work is provided solely by the Internet network, so there is nothing to be surprised about! If there are problems, it is worth taking care to re-establish the connection.
Try the following:
- Reboot the device or put it into air mode for a few seconds;
- Connect to another mobile or wireless network;
- Make sure you have enough money in your account and that all Internet options are paid for and connected.
- If your Telegram bots are not working everywhere, contact your mobile carrier or ISP’s customer service. Sometimes Internet problems are related to internal technical problems (line work) or external signs (such as bad weather), which the user cannot influence. All that remains is to be patient!
Incorrect command
Another reason why the bot in Telegram does not respond – you enter the wrong command. Recall, the service always responds only to certain commands laid down during development. If you write arbitrary words and symbols, you will not get the result! At least, this result will definitely not be positive.
In order not to make a mistake and not to think what to do if the bot in Telegram does not respond to commands, you need to carefully study the list of available options beforehand. As a rule, it automatically appears on the screen when you start the service for the first time. Go back to the beginning of the conversation and take a look!
If you’re afraid of making a mistake, use the menu – just click on the right command (they’re all clickable) so you don’t have to enter it manually.
Technical difficulties
Why does the bot not work in Telegram yet? The problem may lie on the side not visible to the average user. Do not exclude the occurrence of technical problems, which we can not affect.
Notifications do not come? Let’s look into it together with this article
First, errors in operation can be observed due to failures on the internal server of the messenger, which stores all the important and necessary information to ensure the activity of such services. No one can predict such difficulties!
Second, problems sometimes arise from problems on the side of the creator of the robot. There can be failures on the server, sometimes technical work is carried out – then the developers simply turn off the bot. Also the Internet connection can be interrupted, but not on your side, but on the part of the administration. What to do if the bot in Telegram does not work for these reasons? You’ll have to wait until the errors are fixed.
Finally, an interesting fact: it happens that the service does not respond to requests through the desktop version, but responds when sending commands from the mobile application. The reasons are not clear yet, but it is definitely worth trying to reconnect. It takes a few seconds, but what if you are lucky?
We tried to figure out why the bot does not work in Telegram! In some cases, you can affect the resolution of the problem, in others – you have to put up with it and wait. In any case, everything will be fine, and you will be able to return to using your favorite service.